Marriott on the Move

When I started in the hotel business 52 years ago, the first impression customers had of our hotels was the lobby when they walked through the front doors. But in this digital age, often the first impression comes when they visit Marriott.com. It's our digital front door.

Today, when you visit the site, you'll notice the front door looks very different. We have rolled out the first stage of our complete overhaul of Marriott.com.

The site is already a huge success story. Last year, Marriott.com generated more than six billion dollars in gross revenue for Marriott. We've done . . .

I recently read a book about General George Custer, famous for being annihilated in Custer's Last Stand at the Battle of Little Bighorn before the turn of the 19th century. Custer was a somewhat impetuous, but brilliant, officer. At the age of 23, he was made a Brigadier General in the United States Army and was an important contributor to the Union victory at . . .

As many of you know, our company started out as a small, nine-stool A&W root beer stand in Washington, D.C, more than 80 years ago. We quickly evolved into the restaurant business, opening a chain called Hot Shoppes.

One of our very first Hot Shoppes was in the Columbia Heights neighborhood on 14th Street. The last Hot Shoppe closed its doors years ago, but the memory of that one on 14th Street is being commemorated . . .