Marriott was always my first choice for hotel stays for business and pleasure. I always enjoyed a cigar, a drink and sometimes a snack at your bars that featured smoking. I never smoked in a hotel room. I was dissappointed when your smoking ban took effect and now Marriott hotels are on the bottom of my list for hotels I select when I pick a hotel to spend my money. Sorry to leave a great hotel but I will not spend my money where I am not wanted.
Jonas Bilenas

I applaud Marriotts move to all non-smoking rooms! I am allergic to smoke (other posters: 2nd hand smoke is not the same as porn, alcohol, etc, since these do not get in my lungs like smoke does: fundamental difference) and I want to stay at Marriotts simply to support this trend. However, in my last visit, someone WAS smoking - several guests were upset, and the staff could not uncover who it was. The smoke was coming in the bathroom vents. Despite taping my vent shut, my room reeked. I skipped showering (what was the point?) and checked out 2 days early (my work was too important for me to be so out of it). I will stay at Marriotts again, to support Marriott's initiative, but I did begin to wonder, how can Marriott 'prove' someone is smoking? How can they really, truly prevent these silly (I'm trying to be kind, my real opinion is, ummm, different), sneaky smokers from smoking in their rooms? Oh, by the way, the staff was very warm, concerned, frustrated, interested in helping - they were great. I know even after I left that they were trying to solve the problem for other guests.

For all of the smokers who have posted on this blog I pray that you never have the experience of checking into a hotel room and watching as your child coughs and hacks herself to sleep because she can't breathe due to YOUR smoking habit. I've stayed at hotels where we have been put in smoking rooms and where people have been smoking next door or in an adjacent room. I'm sorry, but my child's health is more important than your need to satisfy a habit. Why is your freedom to smoke more important than my daughters freedom to breathe? Why must I find another hotel in the middle of the night just because you don't want to have to go outside for 5 minutes? How selfish. I am thankful that Marriott has gone this direction and hope that other hotels follow. If you are a smoker you have to realize that your habit does affect others, whether you like it or not. The same thing goes for pet owners. Pet owners are assessed a fee at check-in, so that the hotel can go in and extensively clean the room. That fee is in place because pets can put everything from smells, to dander, to fleas in a room. Smokers are now assessed a fee to restore the room after they made it smell. What is the problem? If I go into a room and destroy it in some way I would expect to be fined. Anyways, Thank You Marriott.

Does Marriot even care about the feelings of smoking guests. You guys will never see a dime from me ever again until you mend your intolerate ways. :(

What can i say, smoking is bad we all know this and one of the most awful ways to dis is because of lung cancer.

you lost me as a customer when I was charged for smoking in a room that I did not smoke in. I stopped smoking two years ago and because my old data on the rewards program showed smoking I got charged.
It will take me forever to give away these points as I will NEVER stay in your properties again and was a VERY loyal customer!

I have been very upset over this no smoking ban. I too purchased a timeshare when I could smoke and agree with the other comments about you should purchawe my time share back for what I bought for. If I am an owner, I should be able to do what I want. I am hoping to join a class action law suit against Marriott to purchase back any smokers time share as I feel this is against my legal rights

Well, if you're getting better ratings and happier customers, then banning the smoking issue was probably the right move. It is a little hard to swallow or accept - especially for smokers who like to relax and take it easy with a good cigarette or cigar, or pipe, at the end of the day. I can understand why they can't make any sense of the decision whatsoever, but understand your reasons for the decision perfectly.
I think it makes sense - but it does limit what smokers can do or how the can relax. You will most certainly win over the non-smokers (who are probably the majority.)

just to say to all the smokers here.. you all know it hurts you and why should other people have to be exposed to your smoke. as for other people wondering about why there is no drinking ban..
1 when you drink other people don't have to drink too. smoking doesn't give us non smokers a choice.
2 Marriott, if it were to stop alcohol or ban it might go broke, no business can do that.
3 every business has to implement change slowly to know its affect on its customer base. change is a slow progression. it does not mean that it will not happen in the future.
thank you!

Some people smell worse than cigarettes. Are they going to ban smelly people also. I hope so! You know what is really funny is, the people that have bad body odor always complain about cigarette smell. I guess they think it neutralizes their BO. As far as it being harmful, well that is a joke. Thier own cars are releases far more toxins. Nonsmoker, you are not going to live forever. Quit making excuses.

There are products available that will not only remove smoke odors from rooms (if a person should not obey the new rule), but improve air quality by destroying mold mildew pathogens and other virus'/bacteria. Hotel chains who use such a product have found they are economical and EPA Registered to be non-toxic and biodegradable. Marriott Hotels in California and Texas use Nok-Out. It works great.

The property I stayed in had NO affixed No Smoking signs signs. I was NOT told verbally at any time there was a no smoking policy. I was NEVER advised at the point of reservation (Expedia) that there was a no smoking policy. I NEVER received an e-mail notification. WHAT A RIP-OFF! This is a nastly little, sneaky con, designed to boost revenue by charging a $250 smoke recovery fee.

Smoke free is great but how about the rest of the air quality? Your air conditioners do not remove humidity making for some damp rooms. A great environment for mold and bed bugs.

yup, due to this smoking ban (and please please stop calling it smoke free. You are not Free when something is banned) I no longer stay at ANY Marriott hotels or resorts.
You cant keep a small percentage of the rooms for smoking, then you cant keep me as a customer. You have no problem selling booze and porno movies to rent in the rooms, kind of a double standard if you ask me.

I am very pleased about the decision and I really wish all hotels would do the same. I work at a hotel where 80% of the rooms are non-smoking and is very hard to sell smoking rooms to a non-smoker. We loose a lot of business because of that. On the other hand if we sell a non-smoking room to a smoker, they usually understand that they have to smoke outside, no hard feelings.

Your non-smoking policy was not in effect when I purchased two deeded weeks of ocean front property. I do not believe it is legally acceptable for you to alter a contract without contacting me first and giving me the option of selling the deed back to you. If you have such intense disregard for us so called owners, then buy us out. I want my money back!!!!!!!!!

I am a smoker, but I have not smoked in hotel ROOMS for years out of respect for others. I have smoked on outdoor balconies where available. As an occaisional guest at Marriot brands, that is what troubles me. Apparently Marriott will not even allow you to smoke on on exterior bacony or patio. That being said, I will go elsewhere in the future. I do , however, have an upcoming trip where I will have to stay at a Marriott. I will cetainly abide by Marriott's policy when I make that trip. I will, however, smoke when I am off of the property. I can promise Marriott this, though. If I get charged $250.00 just because my clothes might vaguely smell of smoke, there will be litigation. I am an attorney and I can tell you that most states have statutes prohibiting discrimination against someone just because they happen to smoke. Marriott has placed me at the mercy of some housekeeper deciding whether I smoked in my room or not.

I won't stay at any Marriott location as I always feel like I'm sealed into a place with no windows to open and no ventilation at all. Your smoking ban policy is clearly designed to make you money by not having to ventilate your rooms. They are stale and unappealing. And most unhealthy as there is no fresh air circulation. Super 8 is my choice even though I have the dollars, you'll not see mine. I want to stay where I can open a window and smoke.

Antis get what they want, now they are still whining? What, rules don't apply to them, jsut nasty smokers? Dogs are now treated better than people. Children treated better than adults. I hope Marriott charges every anti the fine, especially those that have been at a BBQ or in their car for the day. That generates more pollution and toxins than SHS.

every one shold smoke were ever they whant

i am not of age to smoke and i do not but i do find that the banning of smoking deprives the u.s. citizens of their rights....what happened to our bill of rights..throughout the years this supposed constitution with all these equal rights has deprived our citizens of rights...well then what kind of government is this?? but i do honestly believe that the banning of smoking in your hotels will decrease the number of guests you serve
thank you
i am only 17

I applaud their decision to go smoke free.... I however was charged $250 for smoking in the room and I do not even smoke. I went to a club the night before checkout and my clothes smelled like smoke. They do not even need to show proof of smoking just say you were smoking in the room to charge your credit card $250

I applaud the smoking ban (I'm a non-smoker, never have smoked anything in my life). However, this policy can lead to non-smoking customers being wrongly charged a fine for something they did not do!
This just happened to me. I stayed at the Rancho Bernardo Marriott Courtyard in San Diego on the 26th of April. I received my bill, not knowing later I would be charged $250 extra because some housekeeper allegedly smelled smoke in my room. Upon checking into my room for the first time, I didn't smell ANY smoke, otherwise I would have complained to the front desk!
I have a feeling this policy, while well meaning, could lead to fraudulent practices of overcharging customers (and increasing revenue) because of some violations of the smoking policy. I would hope Marriott would monitor this closely, otherwise they would risk losing loyal customers or face a lawsuit (even class-action) from performing deceptive practices.

There is a Fairfield in in Mesa, AZ that some of the rooms absolutely reek with the smell of smoke. More effort has to be make to get that stench out. Mike Zievers

You went non-smoking, I went to Hilton. I have been a Platinum member for many years. Good luck getting other country Marriott's to follow this and when do you plan to ban liquor sales on your properties. I don't drink and would prefer to stay clear of drunks. If your going to ban one you should ban the other or would that REALLY hurt your bottom line. I have one last vacation in Hawaii on you and then I'm gone.