I see there are at least two comments by smokers who are staying somewhere else. Unfortunately, when they smoke in their rooms, the smoke does not stay in the room, it leaks out. It is not an afront against the person, it is just an issue with the particular activity of smoking. Many people are drawn to non smoking hotels and I hope more chains follow your lead.

I have just seen the breath taking blog on 100 hotels, and after working at solon global reservations, I am just fasinated by how fast my new job is growing, and how Marriott always strives for good service. As I've looked at your bloggs, I have a better understanding of the service Marriott provides. I'd enjoy receiving Emails on when new hotels are opening, and where they are located. It is always fun and fasinating to learn about the hotels and their brands, and their room amenities. I'm still learning, but through your bloggs, through looking at your site, I feel this gives me a better understanding of how to bring guests the experience they want, so they can feel, taste, touch, and imagine a smell of the food they'll experience when they get to the hotel. That's my goal eventually. I look forward to continuing to work at your awsome company and achieve a good sales conversion in the future.

After 11 years of being a Platinum member with Marriott, I have come to the end of that relationship. My displeasure is that your hotels are totally nonsmoking. I travel alot for business and a hotel room is my home away from home...and I can't smoke in my own home?? I don't think so.
Vacation travel is different and I don't normally smoke in the room because I have so much to do that my hotel room is strictly for sleeping and showering.
I know that I am not alone in this, I have several coworkers are are boycotting Marriott - we are all now Diamond Level with Hilton. I will be passing my points onto my nephew for his honeymoon but will never stay in another Marriott (its already been a year since I stayed in one).

We stayed at the new Marriott Rive Gauche in Paris for 5 days in mid-late March when renovations in the main entrance area were just finishing up. The rooms were done. The location and access to public transportation is superb. We walked to Montparnasse and to Notre Dame. We loved our stay there. The staff was excellent! And we appreciated the opportunity for senior rates. The only problem was that their billing system was not in sync with the reward points system and we had to go through Marriott central operations and fax our bill to get reward points credited after our stay, even though we booked through Marriott online.

Dear Sir. As a Platinum for several years and an original Honored Guest member since 1984, I OBVIOUSLY love Marriott. When your Dad was still with us, Marriott was also a client of mine and I helped him solve a significant problem that threatened your Palm Desert Springs resort. I travel to many small towns where Fairfield is my only choice and I have been recently VERY disappointed that your breakfast offering is a Jimmy Dean biscuit that is 50% sodium and 45% fat! In an era of healthiness, and I LOVE your non-smoking policy, this kind of food offering is both dangerous and offensive. I stayed at three different Fairfields in Tennessee last month and after five days of running into this issue each morning, it was a total turn-off to me. PLEASE fix that dietary faux pax if you truly care about your customers health. Even a light breakfast is a good start to my day but THIS type of sodium and artery-clogging sludge is just not acceptable. Please make Fairfield live up to the Marriott standard of class. Thank you.

We LOVE being Marriott Vacation Timeshare owners! The best part is being able to trade our points for hotel stay. I was told by an employee (she couldn't confirm it) that a Marriott hotel is being built in the Tuscany region of Italy? I really hope so. Can anyone confirm this?

IN THE LAST YEAR I HAVE STAYED IN HOLLYWOOD BEACH TOWER AND TAMPA WATERSIDE AND MUST SAY WONDERFUL JOB. FROM THE ROOMS TO YOUR STAFF. GREAT JOB THE PEOPLE AT EACH LOCATION WERE WONDERFUL. AND BECAUSE OF THAT WILL ONLY CONSIDER MARRIOTT BRAND. PLEASE MAKE SURE TO THANK ALL OF THEM FOR DOING SUCH A GREAT JOB!!!!!

Dear Mr. Marriott,
Wish you would really consider opening up a Marriott brand Hotel in Pahrump, NV.
The hotels here are always full and hard to find reservations. I am a former employeee, and believe this would be a great place to see a Marriott Brand.

Please allow me to express my displeasure. It is not necessarily with the location, but with Marriott overall. My last 3 stays with Marriott Hotels have been less than acceptable. I have been accustomed to receiving the very best from Marriott in the past; and, recently have not found my experience, in general, to be even close to the best. I have gone from being a platinum member of Marriott to having only 5 stays this year for a reason...without the Trenton Marriott (still, perhaps the best hotel I have stayed in (go figure)) and I cannot find the value of staying with Marriott. Recently, I cancelled my vacation at the JW in Cancun in favor of the Hilton as Hilton's rate was significantly lower than that of the JW and I am comfortable that our stay did not suffer.
I continue to seek excellence from your organization based upon my experience, yet it alludes. As a member of the hospitality industry, I urge you caution; too much growth, too fast does not net the results desired. Your service is suffering. Pay attention to what I believe are your core values.

Hi Mr. Marriott: It just occurred to me that for all the wealthy and baby-boomer industrialists (some are expatriots in China managing fairly large corporations, or resides in other parts of the world) of the Silicon Island of Taiwan, there is not a real international-grade resort they can call home to, some place like the Marriott Hotel & Resort in Phuket or other locations. A hotel/time sharing condo could be ideal. I even have a location in mind: Penghu Islands in the Taiwan Strait. Lying between 119°18'03and 119°42'54E longitude and 23°09'40and 23°45'41N latitude, the Penghu Islands (the Pescadores) consist of 64 islets situated in the Taiwan Strait, midway between China and Taiwan. It should not be too difficult to find a pristine island and/or beaches to build a nice resort. Money and market should not be an issue in this case. Why don't you give this a thought? I could be one among the first to sign up for a well-layed out condo (some of my friends are interested too).
With regards,
Karen Chen

When you open the new Spring Hill Suites I hope you find a new location for the heat/AC unit or find ones that don't maKE AS MUCH NOISE AS THE CURRENT ONES. You have them right next to the beds. I've stoped staying at spring Hill Suites for that very reason

Hi. I am just wondering when you will open a hotel in Norway? There are no international brands in Norway (except radisson) and I really believe that the first hotel chain to make that move will make a great move.
Hopeing for some positive news soon.

I am impressed with the 100 hotels in 100 days, but what concerns me is the hug influx of courtyards and springhill suites, which lack concierge lounges. I am impressed by the improvements to the lesser brands, but I am concerned about th e exiting of Marriott/Renaissance full-service hotels. As previously noted, I am very disappointed to know that the Somerset NJ Marriott is leaving the "family" it is a superior hotel!! Also, lately the Renaissance Parc 55 in San Fran, Ft Lauderdale Marriott Marina, St Louis Marriott Downtown, Austin Marriott at the Capital, JW NYC, the Renaissance St Louis Suites, Renaissance Bedford-MA, just to name a few. I feel that the focus is on the lower-end brands, and as a dedicated platinum premiere over the last 9 years there is nothing I enjoy more than after work to sit in the concierge lounge for a snack and drink or to stop off in the morning before hitting the gym and coming back for breakfast.
Is this the focus now?
P S- Please save the Somerset Marriott--its a hidden gem in the family!

Dear, Mr. Marriott!
I'm writing you from Baku, Azerbaijan. As I know, you have covered some parts of Caucasus, for example, Georgia, Armenia. And I wonder if you are planning to open a hotel in Azerbaijan as well. Because our country is the most developed one in the region. We have many foreign guests visiting Azerbaijan throughout the year. I think, they would be vey delighted to have an opportunity to stay in your hotel. Thank you very much! With best regards!

While you may be opening 100 Marriotts in 100 days, I found out today that you are closing the Marriott in Somerset NJ on June 2nd. I stay her dozens of nights each year. The staff is outstanding especially the concierge staff and the nearest full service Marriott lengthens my commute and typically charges $100 more per night. You can keep 100 Courtyards; I want to keep the Somerset Marriott

I used to work for Marriott years ago at the Orlando ARSO and from even those days to now, if I'm travelling, I'm staying at a Marriott. I live in Canada now and would love to see more locations opening up here. There have been a few come to the GTA in the last couple of years and I was surprised to see one in Belleville just a couple of weekends ago. I would love to see the actual Marriott brand or the Renaissance brand expand in Ontario.

IT'S GREAT TO HEAR ABOUT THE EXPANSION, HOPEFULLY MORE IN THE UK. I DRIVE PAST MANY HOTELS TO BE LOYAL TO MARRIOTT AND THE REWARDS PROGRAMME. PERHAPS ALSO IN THE EXPANSION PLANS THERE WILL BE AN OPPORTUNITY TO USE THE REWARDS POINTS AT EXECUTIVE APPARTMENTS AND RESIDENCES AND MORE AVAILABILITY AT VACATIONS CLUBS? HIGH SEASON LOYALITY IS OFTEN REWARDED WITH LOW SEASON AVAILABILITY.

I am looking forward to the enhanced selection, especially throughout Europe. Could you elaborate on the fact, why Marriott has such a small footprint in the Northern European countries, there is only a single Marriott in Denmark and none in Sweden, Norway and Finland. Any plans there?

All great news, love the standards. We use the I 95 corridor between New York and Florida and hopefully you'll be opening more in the southern states along that route, South Carolina could use some Marriott's. Great Job and we love the Marriott's even more especially now that we can count non smoking odor free rooms.

One hundred new hotels? Fabulous!! Hopefully some are in cities that up to now haven't had one of your hotels. (I'm always disappointed when we travel to a destination that doesn't have a hotel in the Marriott chain.)

I think is awsome all the new Marriott Hotels you are opening but I would love to see a Courtyard or SpringHill in Argentina. Please please please
Best wishes

thank you veryy veryy nıce very nice....

Mr. Marriott, as you travel visiting the many hotels of your company and I totally belive that they are amoung the best. What have you noticed as far as the value of the concierge in a hotel. I am in the process of putting together a paper on the concierge then and now. What I have noticed is that the conciege is an ambassador to the city in many parts of the world but not so much in the US. I think that it is because the American traveler is not aware of the concierge or what they can do to help make a visit more of a great memory.
Also the word concierge has become an adjective and not a name of a profession.
So have you noticed a change in the use of this avenue and do you see it becoming a vanishing profession in the American Ways?.
I appreciated your help as I put together this paper.

#3000, WOW! I am so proud of Marriott - in a way that an old friend is proud of another's accomplishments. I was ecstatic to become a Marriott Manager (for nearly 13 years) after graduating from Purdue University in Hotel Mgmt. I worked for Marriott in many different cities and states and in a couple of different disciplines within the business. I left the company a few years ago, only because of the proximity of a full-service Marriott to our home and to start a family. In that time, I try to keep up with my Marriott family and your achievements. There is something that will always draw me to Marriott - like home. Thank you for helping me to grow and to become the person I am today. Being out there again in the job market makes me realize how lucky I was to have the support and guidance your company always offered. I'll never forget Mr. Marriott Senior's founding theory...the key is to treat associates well and they'll take care of the guests.

Dear Sir, I live in Germany and have been a loyal Marriott guest in locations around the world for many years. Marriott has certainly been my favorite hotel chain. I have only two points of critisism. One is the policy of sealed room windows which you find in so many hotels these days (not only Marriott, of course). How nice it is to be able to open the window at least a little bit to let some fresh air in. My second point is Marriott´s new policy in North American locations not to offer any smoking rooms anymore. I can cope very well with non smoking rules in public places of a hotel, like lobby, bars and restaurants, but to ban smoking in the privacy of the room goes to far in my opinion. This forces me now to stay with competitors that still respect the needs of smokers. We are no outlaws, after all.