We know guest room technology is very important to our guests. A couple of months ago, I blogged about some new technology we're installing in our full service hotels. It's an LCD television with a connectivity panel, so you can watch and listen to digital devices through the television. Judging from the reaction we're getting since the marketing and rollout began, it's going to be very popular.
Getting Access
Katrina: Two Years Later
It's been two years since Hurricane Katrina devastated the United States Gulf Coast. I've traveled to New Orleans twice since then and toured the city. I've visited with our associates and watched as they worked hard to reopen the hotels.
Example of Leadership
We're approaching another U.S. presidential election and there's a lot of talk in the air about leadership. I've always been a student of leadership and been fascinated by what makes a good leader. You get as many different opinions on this as you will on what a good steak should taste like and how it should be cooked.
Why Do I Blog?
There's been a lot of talk and coverage recently about a fellow CEO online who was posting some not-so-nice stuff about his competition. It seems that today, the business world is becoming much more transparent, thanks in large part to the Internet.


