Marriott on the Move

It's birthday time again and I'm back here at my very favorite Marriott hotel.  The JW Marriott Camelback Inn.  We've had this hotel for over 40 years now and our family continues to come here for spring break every year.

We have a new member of our family coming this year - our newest granddaughter, who was born just a year ago.  Last year her father came and brought the two boys and left the mom home to take care of the new baby.

As most of you probably know, we've teamed up with that famous inventor of boutique hotels, Ian Schrager, to develop hotels together.  We've finally come up with a great name, which Ian and I really enjoy.  It's called Edition.

A lot of my fellow corporate executives like to play golf.  I have a set of clubs, but they're a little bit rusty and I've got to tell you, golf is a handicap for me.  I've never been able to play the game well and that's always been a frustration.  I'm sure some of you know how I feel.

I always enjoy reading the comments on my blog.  Thank you for sending me so many neat comments.  Some of my favorite ones came from a post I did back in December where I asked you to tell me your great customer service stories.  One that really caught my eye was from Carol Lopez-Calleja.

There's an awful lot of conversation today about the difficulties we're all having to understand what's going on with our economy.  None of us really know how long this downturn is going to take or how severe it's going to be.  The only thing we're certain of is that we need to all learn to think outside the box.  We need to be creative, we need to be innovative, we need to find ways to tackle our problems and really think about what we can do to do better.