When I started blogging more than two years ago, I got a lot of "high-fives" from other bloggers for embracing this era of technology and trying out a new form of communication. Since then, there have been many advancements and I've learned about Facebook, YouTube and Flickr. There are probably more but it's tough to keep up with them all!
While I may not exactly be up to speed on the latest trends, I do understand and appreciate the value of social media and so does our company. And now I'd like to welcome Simon Cooper, who heads our Ritz-Carlton brand, to social media. He has started his own Twitter feed. He'll be updating all of his followers with the latest news from Ritz-Carlton hotels around the world, sharing his own personal thoughts, discussing trends and just having a good conversation.
I think it's great that Simon and Ritz-Carlton are embracing social media, such as Twitter. It's a perfect match because Ritz-Carlton is the customer service champion in our industry and a brand that really gets to know its guests. I hope you'll give Simon a warm welcome by becoming a follower.
I'm Bill Marriott and thanks for helping me keep Marriott on the move.