Timeshare gives holiday freebies. Make every time of your life worthy. Have a timeshare and enjoy the options they give.

Hi Bill
I am a stockholder with your ccompany and I am trying to find any information on benifits that are offered to the stockholder. Is there a website that I can go to for this infomation. Or better yet do the company offered any benefits for the stockholder.

As a MVCI owner for over 10 years, this is one more disappointing event. Over the past 10 years, the Marriott MVCI experience has become more and more expensive and less and less enjoyable. To echo previous comments, my ONLY interest in purchasing a timeshare was because of the Marriott name, but sadly it was a monumental mistake. As I stated, every year, the changes made by Marriott, prove to make this a worse experience. And this change, really takes the cake. When I purchased 11 years ago, it was because of the Marriott name and because of a long, positive Marriott experience. I spent 50% of my working life on the road and in a Marriott hotel. I never once entertained the idea of NOT staying in a Marriott facility. Obviously my many loyal years to Marriott have been far from a reciprocal relationship. Aside from my existing MVCI weeks, the 26 weeks a year that I travel, I make it a point to never patronize a Marriott facility. If there were a way to unload my MVCI, and not take a complete bath, I would.

My spouse and I were informed about the MI/MCVI split by a company that purchases timeshares. We join others in questioning the financial stability of MCVI after the split. Will our annual maintenance fee sky rocket? Will we hit with excessive special assessments? Will we be joining a tidal wave of other owners who can no longer afford their timeshare, can't sell it and ultimately have to foreclose?

I have been an owner since 1989 and owned initially four weeks and in 2003 added a week. I will say I have watched what I thought was a good thing go bad. When I first purchased I felt our points exceeded our maintenance fees so we were receiving a return on our investment. Which is what the sales person told me when I bought, was to fix my vacationing cost for the future by buying a time share. Marriott had a good program for it's owners that at that time exceeded anyone elses with what it had to offer. The price was also more, but with it's benefits I felt it was a fair price. Their packages included airline tickets as well as car rental which no one else had to offer and if you wanted to go some where Marriott at the time did not have a time share they most likely had a hotel you could stay at. These hotels were provided at a discount for owners or you could use your points, no one else had anything like that. When asked how Marriott could offer such a program of including airline tickets and car rental in their packages, I was told because airlines needed rooms for their personnel, and car rental companies too and Marriott had rooms that were not being used so they could trade them and we could benefit from it. That was great, and for a while it was true. I promoted Marriott every where I went to the point my wife thought I should go to work for them. Not anymore. According to what the sales person originally told me, the only thing that has remained fix for my future vacations is the amount of points I receive when I trade my weeks in, everything else has gone up including the amount of points needed to go anywhere which now no longer includes airline tickets or car rentals. Our maintenance fees now exceed the value of our points so we are not only maintaining our property we are adding to our initial investment.
With that said I have been trying to sell my weeks for over two years now with no luck or interest at this point. In looking into what my weeks are currently selling for and paying Marriott their 40 percent commission I would realize a loss of $3700 and that is if I were to get the going price. I think if I had bought a piece of property twenty years ago and rented it some and had it to use for myself which would have probably been for more time than the weeks I had purchased I could have paid for it, maintained it, and even during this depressing market sell it for what I had paid for it or more without it having cost me what it has for owning these weeks at Marriott. I am not sure if Mr Marriott reads these messages or not or if they are really all that concerned about their customers as they say. Or have their concerns turn to their share holders. As owners we own a portion of that property and that is why we share in it's cost of operating and why not in it's appreciation. I was told at the time of my initial purchase that by owning a week that was deeded I would actually share in the sale of the property if it was ever sold. So I would think Mr Marriott would have an interest in what we had to say not only the share holders but I may be wrong or misinformed which of late would not make it the first time. The new program may have it's benefit, but I can only think it will end up the same way as the old one has, for some of the original owners and for what they have experienced. This new program has done nothing for the existing owners as far as I can see for making up for their losses. Mr Marriott on March 2 you posted in your article You Can't Lead With Your Feet On The Desk that people would be promoted through your orginization by taking care of your customers. Do not forget we are not only owners but also customers of Marriott and I would like to know what your plans are for us now that we are not happy or are you just going to ignore us. A lot of the comments posted here are from people who are not happy with what Marriott has done to the program they had bought into and want out. I feel a lot of the people would like to beable to receive a fair price for their weeks and they would be happy and I am in agreement. There is a lot more a could go into about the original program and the current state of that program and the new one but I think the truth is we would be happy to just get out. I know if you have and unhappy hotel quess you would do what ever you could to make them happy and insure them continuing to use Marriott for their stays, because you have to make them happy every time. Unlike being an owner you have us locked in so does the happy customer still play into your concern as far as Marriott goes. I also feel this new program has taken away from us owners who want to sell. With how this new program is being promoted. I think this has taken away potential customer from existing owners, so why not use this revenue to buy back our weeks. Many companies buy back stock when they want to go in a direction there share holders my not want to go or to diversify in a direction that may not give a return they are expecting, to benefit the company. If all these changes are for Marriott's benefit, and I am not only talking about separating the company but also all the changes that have incured with previous programs and what they had offered compared to now was obvious for Marriott's benefit and not it's owners. So Mr Marriott buy back our weeks and make us happy customer's.

I'm not having a good feeling about this "Spin Off". I've seen other spin offs before and they all seem to go DOWN HILL. If the MVCI is the best around then why spin it off???
Hope your not cutting your losses and getting out. Many people have trusted the Marroitt name and went with you because of the name and the trust. You should be going after the ones who are not paying up instead of raising fee for the loyal ones. They will soon bail out too. I'm sure your not fond of the goverment raising taxes, when they fall short of their income and exceed spending.
I'm not feeling the LOVE.

Seems to me Marriott has disappointed alot of owners and diminished your integrity. You have a big job on your hands convincing those of us that put our trust in the Marriott name that we haven't been misled. I hope you don't think your sound bites and blogs are enough to do that.

It is obvious that most of the people complaining have no clue what they are talking about. You will still own your timeshare and service will be provided at the same level. If you look at any successful company you will see many growth decisions that have been made are to grow and sustain the long term future of the company. I read these responses and can't help to think if these constant complainers took a step back and did their research would realize it is a good thing and nothing will change. The people that complain are the owners that go on vacation and spend their whole week complaining about everything. Get Over It...

As a MVCI customer for last 10 years, I am only hoping that a pure timeshare company and a public limited company can survive in this worst economic recession in the history of our country. However, the fact that MVCI will still have Marriott managing their properties gives me some solace. Time will tell if I should keep my timeshare or sell it and bail out of this to avoid the excruciating increase in maintenance fees every year.

I'm sorry to say I feel the whole Marriott ownership is one 'rip off'. I have just tried to book one of my two weeks owned at Marbella Beach since 2000 to be told it is fully booked, apparently I should book 13 months in advance! If only I was in the happy position of being able to do just that, so I have the choice of paying yet more money to become a member of Interval International (another rip off!) or lose my weeks for which I have paid just under £1600 ... has anyone else experienced such treatment?

Hi Bill:

Thanks for the info. I have bought several Marriott T/S weeks and enjoy the experience. What does this all potentially mean to the owner? I sense that your PNL may improve with investors, but will we turn into another Sedxho? Will you share some benefits to the owner that may happen during the next five years? Thanks in advance for your response.

Lynn

This split is a cause for concern for owners of weeks. We may regain confidence if the timeshare company issues fully paid shares to its owners(in proportion to current prices) to give them a significant minority interest in the progress of the company, and a board member.

This new program is an insult to previous owners. It will take more vacation points to book the week I already own than using my timeshare. However, booking my timeshares is already so difficult that any "newbies" purchasing this new program are most likely going to make booking my existing weeks (I own a timeshare in Palm Desert and in Kauai) that much more difficult. Betrayal doesn't begin to cover my feelings of outrage. I have so much more to say but those words are not directed to this specific topic. It has to do with the questionable ethics used by Marriott to beguile owners. I do feel sorry for the sales reps that work for Marriott. The "conditions and incentives" to sale vacation points/weeks change so frequently that they do not even know what the current terms are for such sales until the contracts are being written up. Twice I have had pen in hand ready to sign when, oh no, the rep made a mistake the particular incentive offered to me ended "yesterday" and the new incentive was so poor I walked away. Marriott get your act together. Patty Sullivan

Mr Marriott

I own two T/S at Waihoai on Kauai. We bought two because the Marriott salesperson said that two ownerships would allow us to reserve time 13 months in advance.

When I spoke with Reservations on 2/28/11 they informed me that units have not yet been made available by the Waihoai for the week commencing 4/1/12. In fact, we were informed that as of 2/28/11, inventory had been released only through mid-Feb 2012.

Obviously, I cannot make a reservation 13 months in advance for 4/1/12 if no inventory is yet available. I would appreciate your instructing someone in authority to contact me at my email address to resolve this unfortunate problem.

I will be looking at selling my property as soon as possible. I purchased because it was a Marriott property and I'll be selling because it isn't one.

Dear Bill,
I'm very unhappy with your plans to split off MVCI and sell it to investors. This will mean the end of the quality of the Marriott timeshare resorts and the new stockholders will demand cuts in expenses to improve their profits. I believe Marriott is doing this to monetize its investment and will hurt the MVCI timeshare owners in turn. I'm very disappointed in Marriott and the reputation it had.

Bill, as you can see, most people are outraged by this move to rip off the timeshare owners and divest it from the Marriott name. No one can see any good coming from this. Are you going to make this right with the loyal customers who continue to pay your ever increasing fees? Bill Marriott's name in the industry will be ruined. You are quickly getting the reputation for ripping off your customers and (right now) I feel as though it is well deserved.

I am a MVCI owner with multiple weeks and do not get the warm and fuzzy feeling that Marriott really cares about timeshare owners anymore.What is stop you from continuing to downgrade the MR points program? I am very sad to see the direction you are taking the whole Marriott company in. You need to start listening to your customers and not shareholders only.

Bill, Thanks for the many years of keeping the Marriott brand in the leading areas of the hotel and time share arenas.

I am proud to be a Marriott timeshare / Vacation Club owner. It was through my travels 25+ years ago that connected me with you and the Marriott family. My purchase came as a result of staying exclusively at Marriott properties during my corporate travels.

The new developments and the changes that have occurred in the recent months have been challenging for me.

As a previous Customer Satisfaction and Loyalty Manager, I took many lessons from your associates and implemented what I beleived to be best practices. There are some concerns that will need your attention before the changes are complete.

Please see my email to customer service that includes both Marriott customer service, Marriott Vacation Club and Interval International.

Anytime a parent company spins
off a division, it is to strenghten the parent company's finances, similar to
a home where parents decide to
let go of a problem child(name
is maintained by the child but parent has no legal or financial accountability).
Excellent forward looking statements, Mr. Marriott but
the truth is glaring at us.

Bill,
I agree with many of the posts here on your website, I feel very betrayed. You should know better than anyone, you build a business based upon reputation and the way you treat your customers. Well, our timeshare values are at rock bottom, the fees go up every year and the resorts are gettin really crummy with no sign of maintenance other than new construction (at least at the USVI Frenchman's Cove). Sounds like Marriott is going to bail out on the timeshares and us poor owners are the only ones who will be out of pocket. I think that you should stand up, take charge and buy our timeshares for what we paid for them? this will be a real sign of confidence in your company. As of now, we all feel as though this is just a long drawn out way for Marriott to get out of the timeshare business. Shame on you Bill Marriott.

First the destination program and now the splitting of lodging from tme share. What next will the Team announce to us. The Flag and Apple Pie communictions are good reading but I would guess there is a master plan under lock and key somewhere and we owners are apparently going to get just a tid-bit at a time. If you regard our long term commitment to the Marriott Brand, then why don't you tell us the entire story. Don't you think we have the right to know?

My wife and I have been members of MVC since 2002. We own three properties and have been able to exchange them for other locations in the past through Interval International. Lately that process has been difficult.

We were taken back with the presentation on the new destination point system. We felt as if we were deserted and pushed aside like second class citizens in the MVC. We were always told at the presentations prior to this how we could exchange our weeks through Interval International from one MVC to another. But now we’re told that this process has been limited in the exchange with only those sold weeks at said properties which are less than unsold properties. Now new members of MVC will be buying Destination Points, not weeks or properties and would be given access to MVC’s sold and unsold properties as no more weeks are being sold.

In order to be part of this process we now have to convert our properties for a fee and purchase points, (another $20,000 plus yearly maintenance fees) to be included in this process. Eventually we will be limited to our three locations for those weeks that we purchased. The luxury of going to all 52 MVC properties will be for the newly exclusive MVC Destination Point customers who will have access to these unsuccessfully sold weeks while we pioneering early on Marriott customers are thrown to the wayside. I’m very disappointed.

I HAVE A WAIT AND SEE ATTITUDE ABOUT THIS...I AM A LOYAL MARRIOTT CUSTOMER,,,,I OWN 2 WEEKS AS WELL AS AM A PLATNUM REWARDS MEMBER...TIME WILL TELL.
HOWEVER CURRENTLY I AM MORE CONCERNED ABOUT THE TV SELECTION OFFERED AT YOUR HARBOUR LAKE PROPERTY IN ORLANDO...2 CHRISTIAN NETWORKS( NON MAINSTREAM) ARE AMONG THE OFFERINGS...AS WELL AS 2 MTV/VH1 (JERSEY SHORE AND TEEN MOMOTHERS)
IF I WAS JEWISH OR ANY NON CHRISTIAMN RELIGION I WOULD BE OFFENDED AT THE CHRISTIAM TV OFFERINGS AND MTV/VH1 IS NOT EXACTLY WHOLESOME. I KNOW I CAN CHANGE THE CHANNNEL BUT THERE ARE FEW OTHER CHANNELS OFFERED

Those ofyou who are unsure,need to look at past Marriott dealings.There were doomsayerswhen marriott split up in 1992/1994 and look how wellthe company is doing. If you got into the timeshare business to make a quick buck and are not looking at the long range plan,you need to get out now.