When I visit our hotels, I always like to go to the kitchen. A clean, well-run kitchen usually means the rest of the hotel is also clean and well run. In the hotel business, we call it "the heart of the house." The kitchen is pretty close to my heart too, because that's where I got my start 55 years ago. I was working in my parents' Hot Shoppes restaurant in Salt Lake City.
Not many people get to go behind the scenes of a Marriott kitchen, but now you can thanks to a new game we launched on our Jobs and Careers Facebook page. The game, which we call "My Marriott Hotel," gives you a chance to run your own restaurant. You get to buy equipment and ingredients on a budget, hire and train employees, and serve guests. You earn points for happy customers and lose points for poor service and food. When you turn a profit, you win! It’s addictive. One person reported playing the game for 36 hours straight.
In some countries, parents want their children to be doctors and lawyers, and discourage them from pursuing careers in hospitality. But we want them to know that hotel careers can be very rewarding. In fact, about 40 percent of our managers started in hourly jobs. It's part of our corporate culture “to train and retain.”
So, do you have what it takes to run a hotel restaurant? Try your hand at My Marriott Hotel and let me know. I'm Bill Marriott and thanks for helping me keep Marriott on the Move.