I don’t have an opportunity to hand out many business cards, but my new card says “Executive Chairman.” You don't see that job title popping up on careerbuilder.com.
In applying for the job, I told our board of directors I’m ideally suited for the position. They never asked for my resume'. But if they had, here it is:
I worked in the accounting office when I was 14 sorting invoices and doing filing. My first real job was as a soda jerk in one of the Hot Shoppes. Of course, I was an Eagle Scout. I graduated from the University of Utah. I was a supply officer in the United States Navy on an aircraft carrier in the Mediterranean.
Every job prepared me for the next and I had a wonderful mentor and a tough boss for most of my career. He was also my dad. My responsibility has always been pretty clear: “To become the number one hospitality company in the world.“
So how will my new job fit into our Marriott Business Objectives or "MBO’s," as we call them. Here are my objectives as Executive Chairman:
- Advise our new CEO Arne Sorenson and his first-rate, global executive team.
- Visit our hotels and check in with our General Managers and shake hands with the people who are on the frontlines.
- Be an ambassador for global travel. I love this one because the more people travel, the more they learn about other cultures, and the more money comes back into the global economy creating jobs.
- And finally, through all my travels, to spread and preserve our Marriott culture and values of "Putting People First" and "Serving Our World."
If you have some other suggestions on what an Executive Chairman should do, comment below. It’s a new job for me and I plan on growing into it for years to come.
I'm Bill Marriott and thanks for helping me keep Marriott on the move.