Making an Impact

October 17, 2016

 SCROC Spring 2016 065

The newest class of SoCal ROC students.

Winston Churchill once said, “We make a living by what we get, but we make a life by what we give.” I believe this. Our company believes this. We can work hard and be successful in our pursuits, but we really experience life when we look beyond ourselves to help our world.

Since 2005, the team at the Los Angeles Airport (LAX) Marriott has participated in an externship program for students with disabilities at the Southern California Regional Occupational Center (SoCal ROC). Each new school year, a new group of about 20 students are paired with associate “coaches,” who help them get acclimated to the job and connected with other associates. The students work in a variety of departments, from Shipping & Receiving to Housekeeping to Food & Beverage. They quickly become like family to all associates.

Many of these students have profound disabilities. Most will not lead independent lives due to their disabilities. But, the hosts at the LAX Marriott see the bright young people who are eager to learn and be part of a team. And, in the process, their lives are impacted. Jessica Ramirez, HR Generalist at the hotel, says, “When these students come in, it changes the life of the hotel. They bring a special light here.”

Alan Grant, Hotel/Restaurant Occupation Instructor at the SoCalROC, wrote me to say, “The associates at the Los Angeles Airport Marriott make a difference in the lives of our students, and it is evident that our students have a positive effect on the hotel staff as well.”

I’m so proud of the team at the LAX Marriott. They put people first and impact lives by giving their time and attention to these students.

I’m Bill Marriott and thanks for helping me keep Marriott on the move.



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In my opinion ,I think we should help someone who is in trouble in our best.Hleping can bring happiness to us and when we were taked to the world,we must thanks to the world and peopel who help you.Everyone want not to have disabilities when on birth,but he can change that who is disable.However,he can be bright and outgoing by his mentallity and others should give one hand to him for to face the difficulties.

thanks a good program wish it was all over. Because there are many who don't get a chance to show what they can to. love LA.

As soon as I saw this story pop up on MGS I knew it would be one that pulled at my heartstrings. As a mom of a child with Autism it delights me to see the company I love providing opportunities for these kids and others. Autism has become so prevalent but there is still so much unknown and so much to learn. Programs such as these allow those selected to interact, learn and grow but also makes the "coaches" aware of these children and just how truly special they are. Thank you Mr. Marriott for allowing them this opportunity. It means more than you know!

Alaina J. Hicks
Courtyard by Marriott Nashville Mount Juliet

I want to give kudos to the Marriott Associates who work with these disabled students at the Los Angeles Airport Marriott!! I am sure the students are learning all kinds of life lessons from you. Keep up the good work :)

Mishalle Roza-Ingram
West Dundee, IL Courtyard

I am proud that I am in Marriott and we are indulge in such activities, this shows that we walk the talk.

Pawan Singh
Marriott Abu Dhabi

It is absolutely amazing to work with these lovely people. I got a chance to work with a tone deaf. One day after work, she saw me in the taxi,and I can recognize that she was introducing me to her husband who at that time was picking her up after work,with smiling!
She is proud of working eith me in the hotel!
That is really an unfogettable moment in my life.
Thank you, The Ritz-Carlton, Tianjin.

I have a son who happens to have autism. It makes me proud to work for a company who believes in programs such as this. Thank you Marriott and also thanks to all those associates who are paired with those students.

I worked at this hotel for 3 years and would always see These students when they would work,they were always very helpful and were always willing to learn and strive for more. It always brought a smile to my face when I would see them and say hi to them and they would say hi back in the employee cafeteria because they were always so joyful and ready to help. This Is such a great program that gives these students the opportunity to get involved in the hospitality industry and work to be a part of the Marriott family!

To those students I say thank you for all that you do!!

Ivan Ortega

This is so awesome!! I have a nephew with Down Syndrome who was working at the Deerfield Suites Marriott. The HR told my sister that he taught the staff as much as they taught him. The staff and guests loved his incredible attitude every day. Made me so incredibly proud to be in the Marriott family (and to be his Aunt!):-)
Thanks Marriott for giving these great people an opportunity to contribute!!

I love this story, helpfully we can get story like this in the Latin American Hotels.

It is great to hear how diversity and inclusion are evidently beneficial for everyone. It makes me so proud to be part of the "Marriott family"!

Stories like this is what make me proud to be part of the Marriott's family, Would love to be part of those teams maybe one day. Thank you Mr.Marriott

It warms my heart when I read about helping other people especially helping people with disabilities. I myself wanted to start s business where I could help people with disabilities to have a job and live a normal life as much as possible. I was inspired by a car wash in the U.S. that only hired people with disabilities and they did the job well. I mean very well, to the point of perfection. And even better is when these students feel happy and satisfied that they can accomplish their job and make the can owners happy. Now reading about how Marriott can help people with disabilities makes me feel proud to be a part of this family and I would like to share this with many people.

Looks like an energetic group of family they have here Keep up the proud hiring LAX.

Wonderful story! Thanks to the LAX Airport Marriott associates for your good work and good deeds not only helping ROC students but the community too!

I LOVE this! I have a young adult that is Learning Disabled and LOVES Marriott!!! He would love this program! I love my job even MORE now!!!!!!

These are the stories and actions that make this company stand out. A positive light in corporate responsibility in regard to the many wonderful beings who happen to have a different ability from others.

Thank you for increasing their light to shine on!!

Angela Johnson

This is absolutely great the impact this Program makes on everyone is touching....