37 posts categorized "Current Affairs"

Smiles are Better Than Smiley Faces

September 6, 2014
I had lunch the other day with our terrific general managers from select service and extended stay brands known as CFRST – Courtyard, Fairfield Inn and Suites, Residence Inn, SpringHill Suites and Towneplace Suites. We talked about social media and how it’s changing customer service. As I listened to our...

Why You Should Hire a Vet

May 22, 2014
Monday marks an important day in our nation’s history. It’s Memorial Day. While many of us will be grilling up some burgers and enjoying the warm weather with our family and friends, this day honors the men and women who gave the ultimate sacrifice for their country— laying down their...

Marriott Gets Small Business

May 12, 2014
Our Small Business in 1927 This week is National Small Business Week and it got me thinking about our company’s start as a small business. Eighty-seven years ago this month, my father and mother opened the first A&W franchise in Washington, D.C. They started out with six employees and a...

Marriott's 'Spirit to Serve' is in Good Hands

April 14, 2014
When I was a boy and young man, community service was of little or no interest to me. I’m not sure why. Perhaps I considered my Naval service career enough. No one had even thought of recycling or wearing a seat belt for that matter. We had sacrificed during the...

Renovating Riyadh

April 7, 2014
I remember travelling across the world to the desert sands of Saudi Arabia in 1979. We were starting to open hotels all over the world. With its rich culture and strong heritage, Saudi was the best place to plant our first flag in the Middle East. The Riyadh Marriott Hotel...

How It All Got Started

March 4, 2014
Have you heard of taking your act on the road? Well, that's what I've been doing lately with the help of my daughter, Debbie Marriott Harrison. Debbie is our Global Officer of Marriott Culture and Business Councils. A company's culture is not something you can build over night. My father...

Ben Voogd: Navigating Amsterdam by Bike

December 9, 2013
During my travels, I meet a lot of associates around the world. I’m often impressed not just by how well they serve our guests, but how much they love it. They take a lot of pride in being able to make our customers happy. It makes me feel great knowing...

Happy 95th Birthday to America's Pastor

November 18, 2013
Listen to blog Rev. Billy Graham, President Nixon and me; Dad and Rev. Graham On November 7, I travelled to Asheville, NC to help celebrate the 95th birthday of the Reverend Billy Graham. I was very honored to attend this significant event. In 1976, the President of The United States...

Heartfelt Support for the Philippines

November 13, 2013
Our thoughts and prayers are with all those affected by the terrible Philippines typhoon. Among the many, many victims are families of Marriott International who lost their homes and are searching for relatives. Marriott has joined the local relief efforts and supports the efforts of associates from all corners of...

Noella has it right, "It's kinda fun"

November 4, 2013
Noella Abijuru in Dubai Listen to how Noella Abijuru a resident of Kigali, Rwanda describes working for Marriott. “It’s kinda fun. Though it’s a business, it’s kinda fun.” Noella is one of fifteen women hired about a year ago from the Akilah Instutute for Women. She’s been training in Dubai...