48 posts categorized "Diversity"

Finding New Ways to Serve

May 18, 2015
Volunteering at the Atlanta Food Bank and Habitat for Humanity I have always enjoyed giving back whether it’s hammering at Habitat for Humanity or bagging groceries at the Atlanta Food Bank. Ever since the beginning of our company, our associates have been putting people first, and this includes the communities...

Interviewed by a Millennial (Part 2)

March 29, 2015
Cornell University School of Hotel Administration students My Favorite Things, Career Advice & Online Dating My blog assistant, Ayanna, was so probing with her questions last week that we had plenty of good material left over. (If you missed it, here's Part 1.) As with all good interviewers, Ayanna waited...

The Haiti Principle

March 10, 2015
My daughter, Debbie Marriott Harrison, recently returned from the ceremonial opening of the Port-au-Prince Marriott Hotel in Haiti. Debbie is our company’s global officer for Marriott culture and business councils. She was so moved by her trip that I thought it best for her to share it on my blog....

Heart of the House

February 7, 2015
I do like to talk (and blog) about our associates who serve our guests every day. Some work in the front of the house and some work behind the scenes in what’s called the “back of the house.” No matter where they work, we’re shinning the spotlight on their outstanding...

Setting The World on Fire

January 3, 2015
Have you ever met someone who is setting the world on fire – young, passionate, opinionated. I was sitting in a Marriott Family Foundation meeting the other day and was introduced to our newest program manager, Hannah. She shook my hand and it was one of the firmest grips I’ve...

Spirit of Giving

December 21, 2014
Each year, I talk to a group of job trainees from Washington D.C. Central Kitchen and try to leave them with a few words of wisdom. We recently met in our executive boardroom. It’s a far cry from the streets of the nation’s capital where many used to live. DC...

Taking Care of Guests, From A to Z

September 20, 2014
Our core value at Marriott is to take good care of our associates, and they will take good care of our guests. Recently I had the privilege of presenting the 50-year of service pin and certificate to Miss Frances Holland. Ms. Frances, as everyone calls her, joined our company when...

A Tale of Two Graduations

July 7, 2014
Gonzalez & Marriott Families at Cornell University Graduation I recently attended the graduation ceremonies at Cornell University in Ithaca, NY. Our grandson, Matthew, was receiving his masters in hotel administration. It was a great thrill to see him walk across the stage and receive his diploma. Matthew is our daughter...

From Homeless to Homeowner

July 1, 2014
When we acquired the management business of Gaylord Hotels, we discovered that their corporate culture mirrored ours. Their employees are called “Stars” and they do much to celebrate them and provide opportunities for them. Each year we select nine or 10 associates from around the world to honor with the...

Why You Should Hire a Vet

May 22, 2014
Monday marks an important day in our nation’s history. It’s Memorial Day. While many of us will be grilling up some burgers and enjoying the warm weather with our family and friends, this day honors the men and women who gave the ultimate sacrifice for their country— laying down their...