24 posts categorized "Technology"

A Virtual Lobby Tour

August 15, 2011
Listen to blog A lot has changed since we built our first hotel in 1957. I remember physically moving furniture to decide the right spot. We didn’t have a lot of choices on fabrics and designs. Now, we can design lobbies and rooms by using “virtual” showrooms. The hammer and...

Get a Taste for What it Takes at 'My Marriott Hotel'

June 17, 2011
When I visit our hotels, I always like to go to the kitchen. A clean, well-run kitchen usually means the rest of the hotel is also clean and well run. In the hotel business, we call it "the heart of the house." The kitchen is pretty close to my heart...

Connecting People Oceans Apart with GoThere Virtual Meetings by Marriott

April 6, 2010
Having my own blog for more than three years has been a great learning experience. Blogging has helped me understand the importance of technology and communications for our business. Recently, I was interviewed using telepresence. It’s a fairly new communications technology we are testing in some of our hotels around...

Continuing to Embrace Social Media with the Marriott News Center

February 17, 2010
I never thought that starting my own blog would have such far-reaching impact within our company. Since we first launched the blog, we have continued to grow in the social media sphere by adding more blogs, several different Twitter feeds and even our own online community for our Marriott Rewards...

Renovating Our Digital Front Door, Marriott.com

November 14, 2009
When I started in the hotel business 52 years ago, the first impression customers had of our hotels was the lobby when they walked through the front doors. But in this digital age, often the first impression comes when they visit Marriott.com. It's our digital front door. Today, when you...

Group Business Is Our Business

September 2, 2009
When most people think about those who stay in hotels, they picture executives traveling to meet with their clients to close a deal or leisure travelers taking vacations at resorts. In our Marriott Hotels and Resorts brand, business travel makes up about 40 percent of our business, leisure travel 20...

Welcoming Ritz-Carlton President Simon Cooper to the World of Twitter

June 15, 2009
When I started blogging more than two years ago, I got a lot of "high-fives" from other bloggers for embracing this era of technology and trying out a new form of communication. Since then, there have been many advancements and I've learned about Facebook, YouTube and Flickr. There are probably...

Renaissance Hotels Offer Aspiring Filmmakers a Chance to Work with Spike Lee

May 5, 2009
These days, everybody can be a filmmaker using their digital cameras, Flip cameras and even cell phones. People love to share and watch others' videos. Our Renaissance hotels are participating in an online version of a film festival called MOFILM. Eleven other companies with strong brands like Kodak, Visa and...

D.C. United Soccer Players Get Their Kicks in New Fairfield Inn and Suites Lobby

April 28, 2009
Since I began blogging about two and a half years ago, I've learned a lot about the brave new world of communications. Our company has also made many advances, embracing social media like Twitter and YouTube. We've developed a highly interactive website for one of our brands, gocourtyard.com; and I...

Making marriott.com More Accessible for the Visually Impaired

April 8, 2009
Although I'm not computer literate, I know what a key role our website, marriott.com, plays in booking business at our hotels. More than 750, 000 individuals visit marriott.com every day. Thank you for that. While the Internet is very helpful and a useful tool, we understand that many visually impaired...