100 posts categorized "Travel"

What’s the Big Idea?

January 4, 2016
Marriott International partners with the Yao Foundation to support educational programs for children in rural areas of China. The start of the New Year gives us all a chance to start fresh, to make a new habit, or to change an old way. Whether they are personal resolutions or business...

Animating History

December 14, 2015
By now you may have heard the story … in 1927 my parents started a root beer stand in Washington, D.C. Later that year, my mother saw an opening in the business to introduce hot food to the menu… and The Hot Shoppe restaurant was born. That was the beginning...

World's Favorite—And Now Largest—Travel Company

November 16, 2015
I can’t quite imagine what my parents would have thought today. A business they started as a root beer stand is about to merge with Starwood and become the largest hotel company in the world. Well, I can guess at one thing my dad would have said, “Bill, don’t think...

Best Laid Plans

October 28, 2015
I’ve mentioned before that our company was founded on five core values. One of them –the most important – is to Put People First. That is easy enough to do when things are good, but even more important when things are out of our control. Late last Wednesday night, a...

Loyalty Matters

October 19, 2015
I usually write about the people in our company and how important they have been and are to our success. It’s true that there’s another part of the equation, however, and that of course are our many, many loyal customers from around the world. Just like we’ve had associates who’ve...

How Culture Lives On

May 3, 2015
I spent some time in March at our Camelback Inn in Scottsdale, Arizona. It was a wonderful stay at the historic hotel, which opened in the early 1930’s making it the oldest J.W. Marriott hotel in our system. We bought it in 1967 and our family has been going there...

Where's the Color?

April 5, 2015
There’s a famous 1980s hamburger TV commercial where a little old lady opens the bun of a hamburger only to find a dime-sized paddy and says, “Where’s the beef?” I recently opened the door to our test room and asked, “Where’s the color?” It’s no secret. I like red. Each...

Interviewed by a Millennial (Part 2)

March 29, 2015
Cornell University School of Hotel Administration students My Favorite Things, Career Advice & Online Dating My blog assistant, Ayanna, was so probing with her questions last week that we had plenty of good material left over. (If you missed it, here's Part 1.) As with all good interviewers, Ayanna waited...

Interviewed by a Millennial (Part 1)

March 22, 2015
This week, I’m doing something different. Ayanna Alleyne, our social media maven at Marriott and my blog assistant, wants to ask me some questions. She’s a bonafide Millennial, 60 years younger than me. I’m sure this will be like no other interview. So, here we go: Ayanna: Mr. Marriott, I’ve...

The Haiti Principle

March 10, 2015
My daughter, Debbie Marriott Harrison, recently returned from the ceremonial opening of the Port-au-Prince Marriott Hotel in Haiti. Debbie is our company’s global officer for Marriott culture and business councils. She was so moved by her trip that I thought it best for her to share it on my blog....