80 posts categorized "Travel"

Renovating Riyadh

April 7, 2014
I remember travelling across the world to the desert sands of Saudi Arabia in 1979. We were starting to open hotels all over the world. With its rich culture and strong heritage, Saudi was the best place to plant our first flag in the Middle East. The Riyadh Marriott Hotel...

Ben Voogd: Navigating Amsterdam by Bike

December 9, 2013
During my travels, I meet a lot of associates around the world. I’m often impressed not just by how well they serve our guests, but how much they love it. They take a lot of pride in being able to make our customers happy. It makes me feel great knowing...

My Travel Turning Point

December 2, 2013
Listen to blog U.S.S. Randolph; I'm the officer on the left; Winston Churchill boarded Everyone loves a photo contest. I saw the theme of this one for TownePlace Suites and it struck a chord with me. TownePlace Suites asked travelers to submit a photo and a caption that describes how...

Noella has it right, "It's kinda fun"

November 4, 2013
Noella Abijuru in Dubai Listen to how Noella Abijuru a resident of Kigali, Rwanda describes working for Marriott. “It’s kinda fun. Though it’s a business, it’s kinda fun.” Noella is one of fifteen women hired about a year ago from the Akilah Instutute for Women. She’s been training in Dubai...

My Mother, the Driving Force

October 17, 2013
Listen to blog Mom and me in 1936 October 19th is my Mother’s birthday. She was born in 1907 and would have been 106. She was truly an amazing woman. Her father passed away in 1919 from the flu epidemic following the First World War. Her older brother had suffered...

My Trip Across the Pond

October 7, 2013
Two Princes visit Grosvenor House, a JW Marriott Hotel British author Aldous Huxley wrote “that from age to age, nothing changes and yet everything is completely different.” That’s a perfect description of how I felt visiting London the other week. It’s awake, alive and very much on the world’s stage...

"Topping Off" In My Home Town of Washington, DC

September 30, 2013
I want to share my "topping off" speech videotaped at the Marriott Marquis Washington DC on September 25. Hot Shoppes A&W Root Beer stand #2 opened on 9th Street in 1927. Marriott Marquis Washington DC opens on 9th Street in 2014. The Gayety Theater closed in 1950. It was one...

A Tech Wall, a Luggage Drop and a Smile

August 12, 2013
Listen to Blog Every business is in a race to attract the next generation to its products. It’s a full-out sprint in the hotel industry, and Marriott’s speed to market has an old hotel guy like myself impressed, out of breath, and not understanding everything that’s going on like I...

Hurricanes, Terrorism and Taking Care of Guests

July 29, 2013
I have three general manager stories to share from a recent conference I attended. Let me go first with a little background on running a hotel. There’s no executive business school for general managers. It’s on the job training, and requires a mix of sales, marketing, and most importantly, people...

Our Newest Monument to Democracy

July 23, 2013
The Imperfect Washington Monument Photo by Ian Livingston (Capital Weather Gang) for The Washington Post I’m blessed having grown up in Washington, D.C. with all its history, and this is a historic time for the Washington Monument. When I was a little kid, I used to love to ride the...