Booking with Marriott While on the Move

In 1957, when we opened our very first hotel, the Marriott Twin Bridges, families were just starting to drive long distances on Eisenhower’s Interstate Highway. It was a great system and really changed America. Our Twin Bridges Motor Hotel was located outside Washington, D.C. and it featured a drive-through front...

Get a Taste for What it Takes at 'My Marriott Hotel'

When I visit our hotels, I always like to go to the kitchen. A clean, well-run kitchen usually means the rest of the hotel is also clean and well run. In the hotel business, we call it "the heart of the house." The kitchen is pretty close to my heart...

Partnering with Ctrip: China's Largest Online Travel Booking Website

We recently had some very special visitors that came all the way from China to visit our headquarters in Bethesda, Maryland. They were from a company called Ctrip, which is the largest travel booking engine in China. Back in October, we signed an agreement with Ctrip in order to leverage...

Giving Small Business a Helping Hand

It’s been often repeated that small business is the engine that drives the U.S. economy. President Obama has said it and so have Presidents George W. Bush and Ronald Reagan before him. Not unlike a lot of entrepreneurs, my parents started their company as a very small business with big...

Connecting People Oceans Apart with GoThere Virtual Meetings by Marriott

Having my own blog for more than three years has been a great learning experience. Blogging has helped me understand the importance of technology and communications for our business. Recently, I was interviewed using telepresence. It’s a fairly new communications technology we are testing in some of our hotels around...

Continuing to Embrace Social Media with the Marriott News Center

I never thought that starting my own blog would have such far-reaching impact within our company. Since we first launched the blog, we have continued to grow in the social media sphere by adding more blogs, several different Twitter feeds and even our own online community for our Marriott Rewards...