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Appreciating Our Marriott Associates in the Middle East

Posted: April 28, 2008 01:30:27 PM

Dubai-creek I just completed an exciting week in the Middle East visiting Dubai, Abu Dhabi, Doha, which is in Qatar, and Bahrain.  We now have 29 hotels here in the Middle East and we have an exciting plan to add 35 more in the next three years.

I met with many owners, developers and political people over here, and I could not believe the tremendous amount of development that's going on.  Dubai has the largest amount of construction of any city in the world, as far as I can tell.  Thirty-four percent of all the construction cranes in the world are located in Dubai.  Everywhere you look, there's a new high rise building going up.

And Abu Dhabi's not far behind.  Abu Dhabi is planning on tearing down warehouses and building a whole new city right on the waterfront.  They're building new entertainment areas, new hotels and new office buildings.  The incredible development over here is just beyond belief.

I was also able to visit Bahrain and Doha.  Doha, although a little late coming on, is also coming on very, very strong.  They're building a whole new city and lots of new residential areas and we've got some wonderful Ritz-Carlton, Marriott, Renaissance and Courtyard hotels here, of which I'm very proud, as well as some Marriott Executive Apartments.

It was wonderful to see our owners and also, particularly, our associates.  We had a big associate party.  We had all our associates from all the brands in Dubai at a picnic.  The associates were all dressed in the colors of their brands.  The Ritz-Carlton people had dark blue and black shirts on, the Courtyard people had their green Courtyard shirts on, the associates from Marriott had red on and the associates from Renaissance had maroon shirts on.  There were at least 500 who greeted me with a rousing welcome.  We all sat down and had hamburgers together and it's wonderful to see the enthusiasm of our people.

Some people think the United States is the melting pot of the world.  Well, one of our hotels over here has 59 different nationalities working in one hotel.  Thank goodness English is the common language among most people here and they're able to communicate.  Everyone is enthusiastic and everyone is excited.

I'm Bill Marriott and we're moving Marriott here in the Middle East.  Thank you for helping me keep Marriott on the move.

Appreciating Our Marriott Associates in the Middle East


Comments

Posted By: Chris (04/28/2008 at 01:30 PM)
Comment:

Very interesting stuff!
Since it seems you didn't make it to Egypt on your trip, I'd like to share some love for the Cairo Marriott Hotel & Casino
I live close to the hotel, and my wife and I visit the Marriott often for good food, great service and a terrific vibe on the pool deck. This hotel has turned me into a believer in the Marriott promise.
Today I walked past your portrait in the lobby, which reminded me to check out your blog.
Keep up the awesome work -- I'm looking forward to staying at the Marriott this weekend in Sharm el Sheikh.

Posted By: Hank Mancini (04/29/2008 at 06:04 AM)
Comment:

Great photos. Especially liked the one of Mr. Marriott eating the hamburger!

Posted By: Feras Werr (04/29/2008 at 06:05 AM)
Comment:

Dear Mr. Marriott,
Nothing could have been more inspiring to those employees than your hand shake and the time you took to shuffle with them on that picnic. By this you told them that they were welcomed as part of the Marriott team and thus gave them an energy boost to give more. You are truly a decent and noble personality. God give you everlasting peace and success.

Posted By: Mel Cross (UK) (04/29/2008 at 11:21 AM)
Comment:

Dear Mr. Marriott
I must admit that I am a big fan of the Marriott brand of hotels. Two or three years ago I stayed at the Marriott Circular Quay, Sidney and it was during that visit that I had occasion to read a small bedside book portraying the history of your family and the Marriott brand of Hotels.
I have always been impressed by the professionalism of your staff in whatever capacity they serve. We have just returned from the Marriott Beach Hotel in Taba, Egypt. On the second day of our holiday I was speaking to the General Manager and happened to mention my Sydney visit. He then kindly gave me a copy of your most recent book 'Spirit to Serve' which contains several short stories by some of your associates (employees).
Many of their stories are quite moving and I can only describe the book as truly 'Inspirational'. Our stay at the Taba resort was extremely enjoyable with your 'associates' maintaining the Marriott tradition of 'excellence'. Once again, many thanks.

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I'm Bill Marriott, Chairman & CEO of Marriott International.

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