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Experiencing the Design Difference at SpringHill Suites

Posted:11/30/2009 6:46 PM

SHS Contest Page Image Gone are the days of the benign and boring beige box hotels.  It's no longer enough to be consistent, convenient and affordable in our business.  Customers are looking for something special, even in our moderately priced brands, and we aim to please.

I recently had a chance to check out our newest SpringHill Suites in the Arts and Health District of Miami.  It's very close to where the old Orange Bowl was, right on the freeway and very, very close to the University of Miami Hospital.

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Remembering a Dear Friend and Personal Hero

Posted:11/19/2009 7:47 PM

Vincent Harry w JWM Jr On Sunday, November 8, my dear friend Harry Vincent passed away at the age of 90.  I first met Harry in the 1960's when he was the Washington vice president of the consulting firm of Booz Allen Hamilton.  He was doing work for our company and subsequently joined our Board of Directors and served faithfully for over 34 years.

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Renovating Our Digital Front Door, Marriott.com

Posted:11/14/200910:12 PM

Mcom_HP_102909 When I started in the hotel business 52 years ago, the first impression customers had of our hotels was the lobby when they walked through the front doors. But in this digital age, often the first impression comes when they visit Marriott.com. It's our digital front door.

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Analysis Is the Key to Making Good Decisions

Posted:11/05/2009 6:32 PM

IStock_000003767147XSmall I recently read a book about General George Custer, famous for being annihilated in Custer's Last Stand at the Battle of Little Bighorn before the turn of the 19th century.  Custer was a somewhat impetuous, but brilliant, officer.  At the age of 23, he was made a Brigadier General in the United States Army and was an important contributor to the Union victory at the Battle of Gettysburg.

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I'm Bill Marriott, Chairman & CEO of Marriott International.

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