Without Reservations in China

January 25, 2016

Without Reservations Chinese Edition - CoverThere’s a Chinese proverb, “Don’t listen to what they say. Go see.” China is full of people who “go see” … people who travel and explore the world. Today, the Chinese are leading the golden age of travel.

When we opened our first hotel in China in 1979 I never dreamed the demand for our hotels would be so high that today we would be opening one hotel a week in that region. Our company’s core values match well with the Chinese culture. As my parents taught me, if you take care of your associates, they will take care of the guest and those guests will keep coming back. That has certainly been the case in Asia.

In 2013 I published my second book “Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company.” And, today, I am honored that my book was recently published in simplified Chinese.

It’s a great story of how a young couple’s humble beginnings have grown to become the world’s favorite travel company. It’s a story that any culture can relate to—rolling up your sleeves to get the job done, pursuing excellence every step of the way.

China is key to our development in Asia. But we’re not just about the business. We’re about building the hospitality industry into one of the most prestigious in Asia. Through programs like the China Hospitality Education Initiative and the Marriott Apprentice Program, we are teaching young people how to lead teams, develop hotels and become the next generation of business leaders.

We are committed to the Women in Leadership Conference, which empowers professional Asian women. And we are working with Yao Foundation and Project Hope to build schools for children in rural areas. In fact, part of the proceeds of the Chinese-simplified version of my book will be donated to Yao Foundation.

China isn’t just a “market” to us. It is a land of explorers where we feel right at home. My family’s company has found another home in Asia and now, so does “Without Reservations.”

I’m Bill Marriott and thanks for helping me keep Marriott on the move.

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I am an ungraduated university student,very proud to have the opportunity to be an intern in your establishment in july. The speech from Mr. marriot is full of energy for everyone who want to contribute to hotels.

China is part of the Seychelles heritage which is a melting pot of various races and mix cultures.
It would be a dream come true to one day see a Marriott Hotel in my beloved country The Seychelles. That would be a mix of paradise and the spirit to serve all under one umbrella.
I am very lucky to be part of the Marriott Family.

Dean Camille
Chef de Cuisine
JW Marriott Dubai

Met Mr Marriott in Shanghai in 2012(?) at the opening of a new property. With my near weekly travels in China, I insisted we stay at Marrioot whenever possible for a feeling of home. Guangzhou, Hong Kong, Shanghai, they were all great. I might be returning to live in China soon and look forward to seeing the Marriott logo in cities that I can hardly remember.

Dear Sir

You are true inspiration for many and indeed Marriott is company which has very strong foundation and belief in its core values. This is my second stint with company and I am loving every moment of it.While I left this company for the first time I realized the difference between Marriott and rest of the world. I am so glad to be part of it again and would work towards its success.


Pankaj Chaudhary
Director of Sales
Courtyard by Marriott Agra

I enjoyed both of your books in English. Thank you. I hope they are enjoyed in Chinese. I have never been to China but have enjoyed Marriott hospitality in Japan!!