People First – Always

March 9, 2017
Visiting with our terrific associates at the Marriott Marquis Washington, DC
Visiting with our terrific associates at the Marriott Marquis Washington, DC

Today our company was recognized on FORTUNE’s list of “100 Best Companies to Work For.”  We’ve made the list before. In fact, Marriott has now been on this list every single year since it was first introduced back in 1998. Of the many recognitions our company receives throughout the year, this is one of the most meaningful for me personally. The most important factor in making the list is associate feedback – how the men and women who wear the Marriott badge everyday feel about inclusion, opportunity and camaraderie in the workplace. Making the list means the company’s philosophy of “putting people first,” which dates back to 1927 when my parents first started this company, has endured and is just as relevant today as it was nearly 90 years ago.

At Marriott we strive to build a workplace that welcomes people as they are and applauds them for where they’re going. All people deserve to be valued and appreciated, no matter where they are in the world or the language they speak.

Our “take care” culture is the foundation to everything we do—from leadership training programs to wellbeing initiatives to community involvement. That’s why embracing change and adopting new and better ways for people to find opportunities and grow their skills is essential to our company’s success. Ask any Marriott associate about our company philosophy and they will tell you, “If you take care of your associates, they will take care of the customers and the customers will come back.”

Our dedication to putting people first was just as strong as it was when our company began and it hasn’t wavered since. It’s an honor to be on FORTUNE’s list for 20 years in a row. And it’s my absolute privilege to have worked alongside so many wonderful men and women who share a passion for exceptional service.

I’m Bill Marriott and thanks for helping me keep Marriott on the move.

The comments to this entry are closed.


Feed You can follow this conversation by subscribing to the comment feed for this post.

Great people and great company to work for. There is a reason they have been in the 100 Best Companies to Work for 20 years.

I am very Impressed by all about Marriott International means. I would like to work in this company.

Mr. Bill Marriott I realy love your work!

Happy Birthday Mr. Marriott, it has been a great pleasure and honor to work for your company for almost 25 years now, wait on you twice and share a birthday with you. Hau‘oli lā hānau, Stanford Brody, Ritz Carlton Kapalua

I was moved to comment here based on an experience I am having at one of your hotels. Your wonderful ethos is in full force here in Williston, Vermont at the TownePlace Suites. I am living here for the next six or seven weeks (until the insurance allotment runs out) because my home was destroyed in a fire. From the moment I showed up to get a quote, your employees have gone above and beyond the call of duty to take care of me. From helping move my few salvageable belongings from my car to my room, to helping me figure out how to stretch the insurance money a bit farther, to making sure I know about all the sales at the local grocery stores, they have made me feel like they're taking care of a family member, not a guest. I was earning straight A's before this disaster happened. It's very hard to look for a new place to live and try to get my grades back up simultaneously, but I'm determined to finish the semester as well as I started it. They ask how my homework is going and encourage me to keep my studies on track. A few days into my stay here, Winter Storm Stella flipped my life upside down again. They shoveled out my car and made sure I had all the road closings information. Even the janitorial staff beam when I ask if they like working here. The employees here (especially Sam and Zack and a wonderful lady on the cleaning staff whose name I don't know how to spell--sounds like "Habobby") are a credit to your company and your leadership and I wanted you to know that. Your employees are making my time here as easy as it can be under the circumstances, and I really, really appreciate them. Your company has earned a customer for life in me.

I highly recommend the Marriott company to work for. I've been with he company for 20 yrs and I must say it has been the most fun and caring company to work for, I left for a year and started working as a teacher assistance but I was not hapy at all, I found out the hard way my heart was with Marriott company.

Working at Marriott gave me the chance to balance life and work. At Marriott they understand you do have a life outside of the job. I would like to thank everyone at Marriott for just being that person behind the company and standing up for what Marriott believes in. I Love my job

Proud to be part of the Marriott Family... What a wonderful company to be part of and pray all I do will help guests have a great experience while at Marriott Hotels.

After my son was born with seizure's, wheelchair bound, non-verbal and developmental delay. I thought I would never be able to work again. See, I'm his only one he has to care for him. No job will hire me,I always thought. We will struggle always I imagined. With me running him to doctor appts or EMG hospital stays no job will take me.Stayed in my mind. A lady at church prayed for me to find a good job and the Good Lord lead me to Marriott. Now I'm able to work from home and if I have a doctor apt I trade my shift with another co-worker. Marriott has been a true blessing for me and my son. -Thank you Mariott. -Forever yours!

I love my job. I am one step away from having all my dreams come true.

I love working for Marriott and definitely believe this is one of the best companies to work for!!!

I am so proud to call Marriott my new home. It's postings like this that really give you a sense of pride. I have only been working for Marriott for 7 months but after researching hotels I found that this brand stood out for that very reason. It placed people first. I've been in management for over 35 years and recently changed career fields because the major retail pharmaceutical company I worked for forgot that. It wasn't people first but profits first and that was why I left after 15 years of service. I have always believed that if you treat your people fairly they will take care of you and the rest. I see the company as a 3 legged stool. If you remove one of the legs the stool can not stand. Our people out on the line and in the back are one of those legs and they need and deserve our support. Thank you Mr. Marriott for never forgetting that. John Maxwell said "A leader is one who knows the way, goes the way, and shows the way" I appreciate you restoring my faith in that principal.