51 posts categorized "Current Affairs"

Ben Voogd: Navigating Amsterdam by Bike

December 9, 2013
During my travels, I meet a lot of associates around the world. I’m often impressed not just by how well they serve our guests, but how much they love it. They take a lot of pride in being able to make our customers happy. It makes me feel great knowing...

Happy 95th Birthday to America's Pastor

November 18, 2013
Listen to blog Rev. Billy Graham, President Nixon and me; Dad and Rev. Graham On November 7, I travelled to Asheville, NC to help celebrate the 95th birthday of the Reverend Billy Graham. I was very honored to attend this significant event. In 1976, the President of The United States...

Heartfelt Support for the Philippines

November 13, 2013
Our thoughts and prayers are with all those affected by the terrible Philippines typhoon. Among the many, many victims are families of Marriott International who lost their homes and are searching for relatives. Marriott has joined the local relief efforts and supports the efforts of associates from all corners of...

Noella has it right, "It's kinda fun"

November 4, 2013
Noella Abijuru in Dubai Listen to how Noella Abijuru a resident of Kigali, Rwanda describes working for Marriott. “It’s kinda fun. Though it’s a business, it’s kinda fun.” Noella is one of fifteen women hired about a year ago from the Akilah Instutute for Women. She’s been training in Dubai...

One of My Proudest Business Accomplishments – Courtyard

October 24, 2013
In front of first Courtyard in 1983 and a recent visit to today's Courtyard GoBoard One of our company's proudest accomplishments is Courtyard by Marriott. The birth of Courtyard in 1983, thirty years ago, is a perfect example of how keeping your eyes and ears open to the marketplace can...

My Trip Across the Pond

October 7, 2013
Two Princes visit Grosvenor House, a JW Marriott Hotel British author Aldous Huxley wrote “that from age to age, nothing changes and yet everything is completely different.” That’s a perfect description of how I felt visiting London the other week. It’s awake, alive and very much on the world’s stage...

"Topping Off" In My Home Town of Washington, DC

September 30, 2013
I want to share my "topping off" speech videotaped at the Marriott Marquis Washington DC on September 25. Hot Shoppes A&W Root Beer stand #2 opened on 9th Street in 1927. Marriott Marquis Washington DC opens on 9th Street in 2014. The Gayety Theater closed in 1950. It was one...

Hurricanes, Terrorism and Taking Care of Guests

July 29, 2013
I have three general manager stories to share from a recent conference I attended. Let me go first with a little background on running a hotel. There’s no executive business school for general managers. It’s on the job training, and requires a mix of sales, marketing, and most importantly, people...

Our Newest Monument to Democracy

July 23, 2013
The Imperfect Washington Monument Photo by Ian Livingston (Capital Weather Gang) for The Washington Post I’m blessed having grown up in Washington, D.C. with all its history, and this is a historic time for the Washington Monument. When I was a little kid, I used to love to ride the...

Heartfelt Thanks From the Marriott Family

July 12, 2013
Two weeks ago, I blogged about the death of my son, Stephen. Since then, we have had an inspiring funeral and a short graveside service. We buried Stephen in our small family cemetery at our summer house overlooking Lake Winnipesaukee in New Hampshire. This was Stephen’s very favorite place. He...