62 posts categorized "Operations"

In Good Company

October 6, 2011
Listen to Blog To stay in business for almost 85 years, well, you know you’re doing something right. To stay in business for this long and be recognized as one of the most ethical companies, that tells me we’re doing a lot of things right. For the fourth year, Ethisphere...

Good Burgers and Good Business

August 1, 2011
Listen to blog I was raised on good hamburgers and I just love a good burger. It takes me back to my boyhood days and the fun of eating in one of my parents’ Hot Shoppes restaurants. When I travel out west, I try to pop into In-N-Out Burger, a...

Fond Farewell to a Marriott Friend

July 25, 2011
Listen to Blog On July 6, the New York Times and the Wall Street Journal published extensive obituaries on my friend, George Lang, one of America’s most successful restaurateurs. George had a truly fascinating and exciting life. He was born in Hungary in 1924. He was Jewish and escaped a...

"Hands-On" Teaching is Key to Success

July 18, 2011
Listen to my blog When I served on the General Motors board, I had a chance to work with Bob Lutz. Bob came on board as Vice Chairman of General Motors, primarily working on product development. He’s written a new book, which has been covered in The Wall Street Journal....

You Can't Lead With Your Feet on the Desk

March 2, 2011
Ed Fuller, our president and managing director of international lodging, knows first hand that you can’t lead with your feet on the desk. You’ve got to get those boots on the ground, as Ed says, and I agree with him. Ed has shown that by just returning from Egypt where...

An Exciting Future for Marriott Vacation Club International

February 14, 2011
Hello, I’m Bill Marriott and it is a true pleasure to speak with you about the exciting future of Marriott Vacation Club International. We’ve just announced plans to split Marriott International into two separate, publicly traded companies by the end of 2011. One will be focused on lodging and the...

Encouraging Our Associates to "TakeCare" in 2011

February 8, 2011
In the New Year, many of us make resolutions to eat healthier, exercise more and even lose some weight. Here at Marriott, our people have pledged to “Maintain, Don’t Gain.” It’s part of our TakeCare Wellness Program that started last year. The goal is to help our people make healthy...

Marriott Opens Doors to a World of Opportunity

February 2, 2011
People often ask me what motivates me every day to go to the office, when other business leaders at my age have long retired. The answer for me is simple. I know that every hotel that Marriott opens, whether it's in Indianapolis or India, is opening doors to a world...

Renovating Our Digital Front Door, Marriott.com

November 14, 2009
When I started in the hotel business 52 years ago, the first impression customers had of our hotels was the lobby when they walked through the front doors. But in this digital age, often the first impression comes when they visit Marriott.com. It's our digital front door. Today, when you...

Marriott Celebrates 20 Years in Eastern Europe

October 20, 2009
This month we're celebrating the 20th anniversary of the opening of the Warsaw Marriott hotel in Poland. We opened the hotel back in October of 1989, about the time the Iron Curtain was beginning to fall. It was a milestone property for us because it was our 500th hotel worldwide...