The Top Three Things I Look for When Visiting a Hotel

February 2, 2018
It probably goes without saying, but I have visited thousands of hotels. Just this past year, I have seen over 100—and that’s a drop in the bucket compared to my younger days. Touring properties is a passion of mine, not an obligation. I’m often my happiest when I’m at a...

An Equal Chance for All

January 3, 2018
The Courtyard by Marriott Pune Chakan in India is doing some great work. Earlier this year, the team won our Debbie Marriott Harrison TakeCare Award of Excellence for promoting the wellbeing of their associates and making the hotel a healthier place to work. Recently, they made a video celebrating their...

Taking Care of Our Own

December 21, 2017
The holidays are a time for many things, but above all, it’s a time for family. I am fortunate to be spending another Christmas with those I love. On Christmas Eve, we host a big family dinner and on Christmas Day my wife Donna and I go house to house...

Doing Good in Every Direction

October 31, 2017
I’m of the firm belief that to do something right, you can’t cut corners. I’ve been at that crossroads many times before, but I can confidently say I’ve done my best to do things the right way. This covers anything from maintaining ethical business practices to putting associates first. Personally,...

All in the Family with Fairfield by Marriott

October 26, 2017
Fairfield by Marriott turns 30 this month. In the blink of an eye, I’ve seen the brand evolve from its first property in Atlanta, GA, to nearly 900 hotels around the world, entering new markets like Brazil, China, and Nepal this year. Though a lot has changed, I’m comforted to...

Lending a Helping Hand

September 11, 2017
Hurricane season is hitting hard. Hurricane Irma has made landfall while cleanup is underway in the wake of Harvey. And as the floodwaters start to recede in Houston and other cities in the Gulf Coast, the stories are starting to emerge. Simple acts of kindness can mean the world to...

Building a Foundation of Hospitality

August 17, 2017
Five years ago, my family’s foundation partnered with San Diego State University to create the China Hospitality Education Initiative, or CHEI. Our idea was to establish relationships with a few Chinese schools and offer hospitality teachers hands-on operational experiences and teaching resources to supplement textbooks.

Marriott's "Boots on the Ground"

July 26, 2017
A Snapshot from this Year's Business Council Conference I can’t believe it has been almost a year since the close of the Starwood acquisition. I am so proud of all of our associates and our integration teams for all of the hard work that they have done to make this...

Where's Your Happy?

July 10, 2017
Me and My Wife at Lake Winnipesaukee I recently had the pleasure of doing a fireside chat with my son, David, at a Marriott conference. The theme of our conversation centered on how we promote associate wellbeing through our TakeCare program and where we find our happiness. It’s a simple...

Here’s to the Journey!

June 26, 2017
Whether it’s learning a new skill, being a part of a great team, or making a difference in the community, these are the things that matter to our associates.