Celebrating Independence Day

July 4, 2018
J. W. "Bill" Marriott Jr. (ca. 1954) Today, as we come together with family and friends to celebrate our Nation’s independence, I find myself reflecting on the visionary leadership that was displayed during the Revolutionary War more than two centuries ago. Against almost impossible odds, George Washington led the Continental...

Breaking Ground on the Next Marriott Chapter

July 2, 2018
Marriott International broke ground recently on its new global corporate headquarters in downtown Bethesda, MD. As I stood there at the ceremony with a hard hat and shovel, I couldn’t help but marvel. Look how far we’ve come! When my parents, J. Willard and Alice Marriott, started the company in...

A TakeCare Story: Nura Sakati Mendez

June 13, 2018
Every so often I get a letter from a customer or an associate that really touches me because of their positive feelings toward Marriott International and our culture. Since my father founded this company, our most important and enduring principle has never changed: If you take care of your associates,...

A Celebration of Associates, Our Family

May 31, 2018
All Awards of Excellence Honorees on Stage (May 2018) I’m probably biased, but I really believe that our organization is one big family. That’s why my heart was warmed when I recently met Jackie Ford, executive assistant at the College Park Marriott in Maryland. She told me Marriott is where...

Health, Happiness, and Cheer on Mother’s Day

May 7, 2018
Alice S. Marriott and J. W. Marriott, Jr. (ca. 1935) I recently came across a poem my mother wrote to me some 37 years ago, which she titled "This Is Your Life, According to Mother." She gave it to me in June 1981 in honor of my 25th year with...

Grace in Life ... and in Death

April 18, 2018
Barbara Bush, Chef Laurent Richard, President George Bush at The Ritz-Carlton, Battery Park – September 2004 This past week, Barbara Bush taught this country – and the world – one final lesson: how to die with grace. Letting go for someone who loved and enjoyed life so fully could not...

Striving for Excellence, Always

March 13, 2018
J. Willard Marriott Sr. I'm often asked why Marriott International has been so successful over the years. I tell them it all harkens back to my father's commitment to taking care of the associates, and his endless striving for excellence at every level of the company. I was reminded of...

The Top Three Things I Look for When Visiting a Hotel

February 2, 2018
It probably goes without saying, but I have visited thousands of hotels. Just this past year, I have seen over 100—and that’s a drop in the bucket compared to my younger days. Touring properties is a passion of mine, not an obligation. I’m often my happiest when I’m at a...

An Equal Chance for All

January 3, 2018
The Courtyard by Marriott Pune Chakan in India is doing some great work. Earlier this year, the team won our Debbie Marriott Harrison TakeCare Award of Excellence for promoting the wellbeing of their associates and making the hotel a healthier place to work. Recently, they made a video celebrating their...

Taking Care of Our Own

December 21, 2017
The holidays are a time for many things, but above all, it’s a time for family. I am fortunate to be spending another Christmas with those I love. On Christmas Eve, we host a big family dinner and on Christmas Day my wife Donna and I go house to house...