Rules for Success Recap

A few weeks ago I posted a list of my rules for being a successful leader. I created my list based on my father’s guideposts to management. This list has served me well throughout my career. I think each of the rules for success is essential for all leaders, and...

When No One Is Looking

At left, the excellent team at Courtyard Charlottesville North. At right, Karina Macias and Leticia Martinez in a newly renovated guestroom. Do you ever think, “no one will notice” so I’ll leave it, litter, dirt, stain… you fill in the blank. It is so much easier to go through life...

Five Years Blogging - Pen Pals, Pilates and Hitting Publish

Five years ago, when I started this blog I wasn't sure what to expect. I love writing and sharing my thoughts with family, friends and talking to associates and customers. So I figured, well I guess so, why not? Through the years it's been a great outlet for me and...

'What's Cooking' at Marriott

My career began in the restaurant business. As the company transitioned over to hotels, I never wanted to lose those roots. To this day when I visit a hotel, I often go straight to the kitchen to see what’s cooking. Now you can see what’s cooking by visiting our new...

Fond Farewell to a Marriott Friend

Listen to Blog On July 6, the New York Times and the Wall Street Journal published extensive obituaries on my friend, George Lang, one of America’s most successful restaurateurs. George had a truly fascinating and exciting life. He was born in Hungary in 1924. He was Jewish and escaped a...

Continuing to Embrace Social Media with the Marriott News Center

I never thought that starting my own blog would have such far-reaching impact within our company. Since we first launched the blog, we have continued to grow in the social media sphere by adding more blogs, several different Twitter feeds and even our own online community for our Marriott Rewards...